In order to enhance the productivity and efficiency of your corporation, TAK SHUN COMMUNICATION LIMITED offers various kinds of telephone peripherals, including:
A voicemail system is a centralized system used in businesses for sending, storing and retrieving audio messages, just like an answering machine would do at home. Voicemail systems make a Phone System more flexible and powerful by allowing information and messages to pass between users even when one of them is not present.
Voice Logging System is a recording system which shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. It’s reporting capabilities are unrivalled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business.
Call center Solution is the software system that allows a company or organization to run a call center. There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. We will provide you with the right call center software for your business, contact center, or call center, it’s important to decide which features you want your phone system to have.
Types of Call Center Software
- Automatic Call Distributor (ACD)
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Predictive Dialer
- Call Center Monitoring
- Call Accounting Software
- Call Analytics